//Support
Help for students, admins, and institute owners.
Send enough context for us to identify the institute, account, platform, and workflow involved.
Email support
nayande.workk@gmail.comResponse time
We aim to respond within 2 business days. Institute access issues are prioritized.
Privacy
Account deletion, data export, and privacy questions can use the same support address.
What we can help with
- Student login, institution hold, or suspension questions
- Missing tests, hidden answer keys, results, and leaderboard visibility
- Fee records, due status, and fee query threads
- Admin onboarding, batches, questions, extraction, and subscriptions
- Privacy, account deletion, data export, and connector review support